Effective Date: July 2026
Data Controller: Port Clarence Logistics Limited (Company No. 05733484)
Registered Office Address: Port Clarence Offshore Base, Port Clarence Road, Middlesbrough, TS2 1RZ, UK
INTRODUCTION
At Port Clarence Logistics Limited (“PC Logistics”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data.
This Privacy Policy applies to visitors to our website, individuals who contact us directly, job applicants, individuals acting on behalf of customers, suppliers, contractors, business partners, and other organisations with whom we interact in the course of our business activities.
The purpose is to explain how we collect, process, store, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
INFORMATION WE COLLECT AND LAWFUL BASES FOR PROCESSING
We only collect personal data necessary to provide our engineering and fabrication services, maintain our business relationships, and ensure website functionality. We process your data under the following lawful bases:
Direct Forms
We collect your name and email. The lawful basis for this processing is your Consent (where you opt-in) or our Legitimate Interests (to share relevant business updates).
B2B Service Inquiries
When you inquire about our services, we gather your name, job title, email address, company name, phone number, and query details. The lawful basis is Contractual Necessity (taking steps prior to entering a contract) or our Legitimate Interests in responding to commercial inquiries.
Website & Usage Data
We automatically collect details about how you interact with our website, including your IP address, geographical region, browser type, referral source, pages viewed, time spent on site, and email interactions. The lawful basis is our Legitimate Interests (to maintain site security and optimise usability) and Consent (for non-essential tracking technologies).
Transactions & Business Operations
We retain details of contracts, financial transactions, and corporate correspondence. The lawful basis is Contractual Necessity and Legal Obligation (compliance with accounting and statutory tax laws).
COOKIES AND TRACKING TECHNOLOGIES
Our website uses session (temporary) and persistent (long-lasting) cookies to ensure security, improve user experience, and analyze web traffic.
Essential Cookies: Necessary for basic site functionality and platform security.
Analytical & Marketing Cookies: We utilise third-party tools, including Google Analytics, Meta Pixel, and Facebook Pixel, to evaluate website traffic and measure marketing performance.
You can manage or opt out of non-essential cookies at any time via our website cookie banner or through your web browser settings. Please note that disabling cookies may affect site functionality.
DISCLOSURE AND SHARING OF PERSONAL DATA
We do not sell, rent, or trade your personal information to third parties. However, to deliver our services efficiently, we may share relevant data with trusted entities operating under strict data protection terms:
Internal Staff & Group Companies: Authorized personnel requiring access to manage project inquiries or perform contractual duties.
Third-Party Service Providers: Trusted cloud hosting, CRM system management, IT support, and communication platforms acting as Data Processors.
Professional Advisors & Authorities: Legal representatives, auditors, or statutory bodies where disclosure is required by law or in connection with legal proceedings.
INTERNATIONAL DATA TRANSFERS
Your data is primarily stored on secure UK-based servers and inside our central CRM system.
DATA SECURITY AND RETENTION
We implement robust technical and organizational security measures to protect your personal details against unauthorized access, loss, misuse, or alteration. Access to your personal data is restricted to authorized personnel who require it for operational purposes.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, or regulatory reporting requirements. B2B contract and transaction records are typically retained for six years following the end of the business relationship in accordance with UK statutory requirements. Direct marketing contacts are retained until you opt out or request erasure.
YOUR STATUTORY RIGHTS UNDER UK GDPR
Under the UK GDPR, you have the following rights regarding your personal data:
Right to be Informed: Transparent information regarding how your data is collected and used.
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request the correction of inaccurate or incomplete information.
Right to Erasure: Request the deletion of your personal data where there is no compelling legal reason for its continued processing.
Right to Restrict Processing: Request a temporary restriction on processing your data under specific circumstances.
Right to Data Portability: Request the transfer of your data to another provider in a structured format.
Right to Object: Object to data processing based on legitimate interests or for direct marketing.
Rights in Relation to Automated Decision-Making: Protection against decisions made solely by automated processing or profiling.
CONTACT DETAILS AND COMPLAINTS
To exercise any of your rights, update your details, or ask questions regarding this Privacy Policy, please contact us:
Email: enquiries@pc-logistics.co.uk
Address: Port Clarence Logistics Limited, Port Clarence Offshore Base, Port Clarence Road, Middlesbrough, TS2 1RZ, United Kingdom
If you believe we have not handled your data in accordance with the law, you have the right to lodge a complaint with the UK supervisory body:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Telephone Helpline: 0303 123 1113
CHANGES TO THIS POLICY
We periodically update this policy to reflect legal, regulatory, or operational updates. The most current version will always be published on our website. For any substantial changes, we will notify registered contacts directly via email where appropriate.